¿Hablar o callar? Una revisión sobre las condiciones organizacionales que influyen en la decisión de los empleados de denunciar actos inmorales o ilegales

Palabras clave: ética de negocios, comunicación organizacional interna, wrongdoing, whistleblowing

Resumen

La acción de denunciar un acto inmoral o ilegal se ha constituido como un fenómeno de estudio en el campo de la ética de negocios y la gestión de la comunicación organizacional. Este artículo se propone recuperar aquellas investigaciones que se han enfocado en los factores que estimulan o desestimulan la decisión de denunciar por parte de los integrantes de una empresa. Mediante una revisión de la literatura especializada en estudios organizacionales entre 2008 y 2018, se identifican diversas prácticas organizacionales de comunicación y gestión que pueden favorecer la aparición de este tipo de denuncias. Se concluye que la eficacia de estas prácticas dependerá de que la cultura real de las organizaciones sea consecuente con los valores que estas proclaman.

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Publicado
2019-05-08
Sección
Desde la Academia