A mediação do engajamento no trabalho nas relações de recursos com o job crafting

Autores

DOI:

https://doi.org/10.22235/cp.v17i2.2867

Palavras-chave:

Suporte social no trabalho, Medo de estar desconectado do trabalho, Engajamento no trabalho, Job crafting, Modelo JD-R

Resumo

O Modelo de Demandas e Recursos do Trabalho preconiza a existência de relação positiva entre recursos e o job crafting, e a mediação do engajamento laboral. O presente trabalho objetivou compreender as relações do suporte social no trabalho (recurso do trabalho) e do medo de estar desconectado do trabalho (estado emocional) com o fator aumento de recursos do job crafting, além do papel mediador do engajamento laboral. A amostra compôs-se de 703 trabalhadores de diversas profissões e de ambos os sexos (90,6 % sexo feminino). Os resultados na modelagem de equações estruturais demonstraram que o suporte social no trabalho, o medo de estar desconectado do trabalho e o engajamento laboral relacionaram-se positivamente com o fator aumento de recursos do job crafting. O engajamento laboral mediou parcialmente a relação positiva do suporte social no trabalho e do medo de estar desconectado do trabalho com o fator aumento de recursos do job crafting. Tais resultados oferecem diferentes contribuições teóricas e práticas para a área da psicologia organizacional permitindo o avanço no conhecimento sobre a rede nomológica das relações do suporte social no trabalho e do medo de estar desconectado com o job crafting, tendo o engajamento como mediador.

Downloads

Não há dados estatísticos.

Referências

Aldrin, N., & Merdiaty, N. (2019). Effect of job crafting on work engagement with mindfulness as a mediator. Cogent Psychology, 6(1), 1684421. https://doi.org/10.1080/23311908.2019.1684421

Ananthram, S., Xerri, M. J., Teo, S. T. T., & Connell, J. (2018). High-performance work systems and employee outcomes in Indian call centres: A mediation approach. Personnel Review, 47(4), 931-950. https://doi.org/10.1108/pr-09-2016-0239

Audenaert, M., George, B., Bauwens, R., Decuypere, A., Descamps, A., Muylaert, J., Ma, R., & Decramer, A. (2020). Empowering leadership, social support and job crafting in public organizations: A multilevel study. Public Personnel Management, 49(3), 367-392. https://doi.org/10.1177/0091026019873681

Baard, S. K., Rench, T. A., & Kozlowski, S. W. J. (2014). Performance Adaptation: A theoretical integration and review. Journal of Management, 40(1), 48-99. https://doi.org/10.1177/0149206313488210

Bakker, A. B. (2011). An evidence-based model of work engagement. Current Directions in Psychological Science, 20(4), 265-269. https://doi.org/10.1177/0963721411414534

Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309-328. https://doi.org/10.1108/02683940710733115

Bakker, A. B., & Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273-285. https://doi.org/10.1037/ocp0000056

Bakker, A. B., & Demerouti, E. (2018). Multiple levels in job demands-resources theory: Implications for employee well-being and performance. Em E. Diener, S. Oishi, & L. Tay (Eds.), Handbook of well-being (pp. 1-13). DEF Publishers. https://doi.org/nobascholar.com

Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. (2014). Burnout and work engagement: The JD–R approach. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 389-411. https://doi.org/10.1146/annurev-orgpsych-031413-091235

Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. (2023). Job Demands-Resources Theory: Ten Years Later. Annual Review of Organizational Psychology and Organizational Behavior, 10, 25-53. https://doi.org/10.1146/annurev-orgpsych-120920-053933

Bakker, A. B., Demerouti, E., & Verbeke, W. (2004). Using the job demands-resources model to predict burnout and performance. Human Resource Management, 43(1), 83-104. https://doi.org/10.1002/hrm.20004

Beyens I., Frison E., & Eggermont S. (2016). I don’t want to miss a thing: Adolescents’ fear of missing out and its relationship to adolescents’ social needs, Facebook use, and Facebook related stress. Computers in Human Behavior, 64(1), 1-8. https://doi.org/10.1016/j.chb.2016.05.083

Boyd, C. M., Bakker, A. B., Pignata, S., Winefield, A. H., Gillespie, N., & Stough, C. (2011). A longitudinal test of the job demands‐resources model among Australian university academics. Applied Psychology: An International Review, 60(1), 112-140. https://doi.org/10.1111/j.1464-0597.2010.00429.x

Budnick, C. J., Rogers, A. P., & Barber, L. K. (2020). The fear of missing out at work: Examining costs and benefits to employee health and motivation. Computers in Human Behavior, 104, 106161. https://doi.org/10.1016/j.chb.2019.106161

Byrne, B. (2012). Structural equation modeling with Mplus, basic concepts, applications and programming. Taylor & Francis Group.

Campaner, A., Heywood, J. S., & Jirjahn, U. (2022). Flexible work organization and employer provided training: Evidence from German linked employer‐employee data. Kyklos, 75(1), 3-29. https://doi.org/10.1111/kykl.12283

Chai, H., Niu, G., Chu, X., Wei, Q., Song, Y., & Sun, X. (2018). Fear of missing out: What have I missed again? Advances in Psychological Science, 26(3), 527-537. https://doi.org/10.3724/SP.J.1042.2018.00527

Chang, P. C., Rui, H., & Wu, T. (2021). Job autonomy and career commitment: A moderated mediation model of job crafting and sense of calling. SAGE Open, 11(1), 215824402110041. https://doi.org/10.1177/21582440211004167

Chen, C., Feng, J., Liu, X. and Yao, J. (2021). Leader humility, team job crafting and team creativity: The moderating role of leader–leader exchange. Human Resource Management Journal, 31(1), 326-340. https://doi.org/10.1111/1748-8583.12306

Chen, C.-Y. (2019). Does work engagement mediate the influence of job resourcefulness on job crafting? An examination of frontline hotel employees. International Journal of Contemporary Hospitality Management, 31(4), 1684-1701. https://doi.org/10.1108/IJCHM-05-2018-0365

Chinelato, R. S. C., Tavares, S. M. O. M, Ferreira, M. C., & Valentini, F. (2020). Predictors of job crafting behaviors: A mediation analysis. Psicologia: Teoria e Pesquisa, 36. https://doi.org/10.1590/0102.3772e3654

Chinelato, R. S. d. C., Ferreira, M. C., & Valentini, F. (2015). Evidence of validity of the job crafting behaviors scale. Paidéia, 25(62), 325-332. https://doi.org/10.1590/1982-43272562201506

Collins, S. (2008). Statutory social workers: Stress, job satisfaction, coping, social support and individual differences. British Journal of Social Work, 38(6), 1173-1193. https://doi.org/doi:10.1093/bjsw/bcm047

Deci, E., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior. Springer.

Demerouti, E., & Bakker, A. B. (2011). The job demands–resources model: Challenges for future research. SA Journal of Industrial Psychology, 37(2). https://doi.org/10.4102/sajip.v37i2.974

Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499-512. https://doi.org/10.1037/0021-9010.86.3.499

DuPlessis, J. H., Ellinger, A. D., Nimon, K. F., & Kim, S. (2021) Examining the mediating effect of job crafting on the relationship between managerial coaching and job engagement among electricians in the U.S. skilled trades. Human Resource Development International, 24(5), 558-585. https://doi.org/10.1080/13678868.2021.1947696

Ferreira, M. C., Valentini, F., Damásio, B. F., Mourão, L., Porto, J. B., Chinelato, R. S. de C., Novaes, V. P., & Pereira, M. M. (2016). Evidências adicionais de validade da UWES-9 em amostras brasileiras. Estudos De Psicologia (Natal), 21(4), 435-445. https://doi.org/10.5935/1678-4669.20160042

Garg, N., Murphy, W., & Singh, P. (2021). Reverse mentoring, job crafting and work-outcomes: The mediating role of work engagement. Career Development International, 26(2), 290-308. https://doi.org/10.1108/CDI-09-2020-0233

Gupta, M., & Sharma, A. (2021). Fear of missing out: A brief overview of origin, theoretical underpinnings and relationship with mental health. World Journal of Clinical Cases, 9(19), 4881-4889. https://doi.org/10.12998/wjcc.v9.i19.4881

Hobfoll, S. E. (2001). The influence of culture, community, and the nested-self in the stress process: Advancing conservation of resources theory. Applied Psychology: an International Review, 50(3), 337-370. https://doi.org/10.1111/1464-0597.00062

Instituto Brasileiro de Geografia e Estatística. (2020). O IBGE apoiando o combate à COVID-19. https://covid19.ibge.gov.br/pnad-covid/trabalho.php

Kim, M., & Beehr, T. A. (2021). The role of organization-based self-esteem and job resources in promoting employees’ job crafting behaviors. The International Journal of Human Resource Management, 33(19). 3822-3849. https://doi.org/10.1080/09585192.2021.1934711

Lee, S.-H., Shin, Y., & Baek, S. I. (2017). The impact of job demands and resources on job crafting. Journal of Applied Business Research (JABR), 33(4), 827. https://doi.org/10.19030/jabr.v33i4.10003

Letona-Ibañez, O., Martinez-Rodriguez, S., Ortiz-Marques, N., Carrasco, M., & Amillano, A. (2021). Job crafting and work engagement: The mediating role of work meaning. International Journal of Environmental Research and Public Health, 18(10), 5383. https://doi.org/10.3390/ijerph18105383

Llorente-Alonso, M., & Topa, G. (2019). Individual crafting, collaborative crafting, and job satisfaction: The mediator role of engagement. Journal of Work and Organizational Psychology, 35(1), 217-226. https://doi.org/10.5093/jwop2019a23

Louro, E. S., Ferreira, M. C., Gabardo-Martins, L. M. D., Martins, L. F. (2022). Evidências de validade da Escala do Medo de Estar Desconectado do Trabalho em amostras brasileiras. Trends in Psychology, 1-17. https://doi.org/10.1007/s43076-022-00175-6

Nasurdin, A. M., Ling, T. C., & Khan, S. N. (2018). Linking social support, work engagement and job performance in nursing. International Journal of Business and Society, 19(2) 363-386.

Nguyen, H. M., Nguyen, C., Ngo, T. T., & Nguyen, L. V. (2019). The effects of job crafting on work engagement and work performance: A study of Vietnamese commercial banks. The Journal of Asian Finance, Economics and Business, 6(2), 189-201. https://doi.org/10.13106/JAFEB.2019.VOL6.NO2.189

Nursodiq, F., Andayani, T. R., & Supratiwi, M. (2020). When fear of missing out becomes a good thing. Advances in Social Science, Education and Humanities Research, 4477(International conference on community development (ICCD 2020), 254-259. https://doi.org/10.2991/assehr.k.201017.056

Oberst, U., Wegmann, E., Stodt, B., Brand, M., & Chamarro, A. (2017). Negative consequences from heavy social networking in adolescents: The mediating role of fear of missing out. Journal of Adolescence, 55(1), 51-60. https://doi.org/10.1016/j.adolescence.2016.12.008

Petrou, P., Demerouti, E., & Schaufeli, W. B. (2018). Crafting the change: The role of employee job crafting behaviors for successful organizational change. Journal of Management, 44(5), 1766-1792. https://doi.org/10.1177/0149206315624961

Petrou, P., Demerouti, E., Peeters, M. C. W., Schaufeli, W. B., & Hetland, J. (2012). Crafting a job on a daily basis: Contextual correlates and the link to work engagement. Journal of Organizational Behavior, 33(8), 1120-1141. https://doi.org/10.1002/job.1783

Pimenta de Devotto, R., Freitas, C. P. P. d., & Wechsler, S. M. (2022). Redesenho do trabalho de aproximação: Via de acesso ao engajamento no trabalho? Revista Psicologia Organizações e Trabalho, 22(1). https://doi.org/10.5935/rpot/2022.1.22542

Pimenta de Devotto, R., Machado, W. L., Vazquez, A. C. S., & Freitas, C. P. P. (2020). Work engagement and job crafting of Brazilian professionals. Revista Psicologia: Organizações e Trabalho, 20(1), 869-876. https://doi.org/10.17652/rpot/2020.1.16185

Podsakoff, P. M., MacKenzie, S. M., Lee, J., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903. https://doi.org/10.1037/0021-9010.88.5.879

Pradana, E., & Suhariadi, F. (2020). The effect of job crafting on innovative behavior through mediation work engagement. Airlangga Journal of Innovation Management, 1(1), 1-77. https://doi.org/10.20473/ajim.v1i1.19402

Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell, V. (2013). Motivational, emotional, and behavioral correlates of fear of missing out. Computers in Human Behavior, 29(4), 1841-1848. https://doi.org/10.1016/j.chb.2013.02.014

Riordan, B. C., Cody, L., Flett, J. A. M., Conner, T. S., Hunter, J., & Scarf, D. (2018). The development of a single item FoMO (Fear of Missing Out) scale. Current Psychology, 39(1), 1215-1220. https://doi.org/10.1007/s12144-018-9824-8

Robledo, E., Zappalà, S., & Topa, G. (2019). Job crafting as a mediator between work engagement and wellbeing outcomes: A time-lagged study. International Journal of Environmental Research and Public Health, 16(8), 1376. https://doi.org/10.3390/ijerph16081376

Rudolph, C.W., Katz, I. M., Lavigne, K. N. and Zacher, H. (2017). Job crafting: A meta-analysis of relationships with individual differences, job characteristics, and work outcomes. Journal of Vocational Behavior, 102(1), 112-138. https://doi.org/10.1016/j.jvb.2017.05.008

Salanova, M., & Schaufeli, W. B. (2008). A cross-national study of work engagement as a mediator between job resources and proactive behaviour. The International Journal of Human Resource Management, 19(1), 116-131. https://doi.org/10.1080/09585190701763982

Schaufeli W. B., & Taris T. W. (2014). A critical review of the job demands-resources model: Implications for improving work and health. Em G. F. Bauer & O. Hämmig (Eds.), Bridging Occupational, Organizational and Public Health: A Transdisciplinary Approach (pp. 43-68). Springer. https://doi.org/10.1007/978-94-007-5640-3_4

Schaufeli, W. B., & Bakker, A. B. (2003). UWES: Utrecht Work Engagement Scale: Test manual. Utrecht University, Department of Psychology. http://www.wilmarschaufeli.nl

Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(1), 293-437. https://doi.org/10.1002/job.248

Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92. https://doi.org/10.1023/A:1015630930326

Shin, Y., Hur, W.-M., & Choi, W.-H. (2018). Coworker support as a double-edged sword: A moderated mediation model of job crafting, work engagement, and job performance. The International Journal of Human Resource Management, 31(11), 1417-1438. https://doi.org/10.1080/09585192.2017.1407352

Silva Junior, D. I. (2018). Engajamento no trabalho em professores brasileiros [Tese de Doutorado]. Universidade Salgado de Oliveira do Rio de Janeiro.

Siqueira, M. M. M., Martins, M. C. F., Orengo, V., & Souza, W. S. (2014). Engajamento no trabalho. Em M. M. M. Siqueira (Ed.), Novas Medidas do Comportamento Organizacional - Ferramentas de Diagnóstico e de Gestão (pp. 147-156). Artmed.

Tamayo, M. R., & Tróccoli, B. (2002). Exaustão emocional: Relações com a percepção de suporte organizacional e com as estratégias de coping no trabalho. Estudos de Psicologia, 7(1), 37-46. https://doi.org/10.1590/S1413-294X2002000100005

Tamayo, M. R., Pinheiro, F., Tróccoli, B., & Paz, M. G. T. (2000, 9-14 de julio). Construção e validação da escala de suporte organizacional percebido (ESOP). 52ª Reunião Anual da Sociedade Brasileira para o Progresso da Ciência, Brasília, DF, Brasil.

Tims, M., & Bakker, A. B. (2010). Job crafting: Towards a new model of individual job redesign. Journal of Industrial Psychology, 36(2), 1-9. https://doi.org/10.4102/sajip.v36i2.841

Tims, M., Bakker, A. B., & Derks, D. (2012). Development and validation of the job crafting scale. Journal of Vocational Behavior, 80(1), 173-186. https://doi.org/10.1016/j.jvb.2011.05.009

Tims, M., Bakker, A. B., & Derks, D. (2013). The impact of job crafting on job demands, job resources, and well-being. Journal of Occupational Health Psychology, 18(2), 230-240. https://doi.org/10.1037/a0032141

van den Heuvel, M., Demerouti, E., Bakker, A. B., Hetland, J., & Schaufeli, W. B. (2020). How do employees adapt to organizational change? The role of meaning-making and work engagement. The Spanish Journal of Psychology, 23(1), 1-16. https://doi.org/10.1017/SJP.2020.55

van Wingerden, J., Derks D., & Bakker A. B. (2017). The impact of personal resources and job crafting interventions on work engagement and performance. Human Resource Management, 56(1), 51-67. https://doi.org/10.1002/hrm.21758

Vogt, K., Hakanen, J. J., Brauchli, R., Jenny, G. J., & Bauer, G. F. (2016). The consequences of job crafting: A three-wave study. European Journal of Work and Organizational Psychology, 25(3), 353-362. https://doi.org/10.1080/1359432X.2015.1072170

Volpato, G. L. (2007). Bases teóricas para a redação científica. Saipta.

Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26(2), 179-201. https://doi.org/10.5465/AMR.2001.4378011

Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). The role of personal resources in the job demands-resources model. International Journal of Stress Management, 14(2), 121-141. https://doi.org/10.1037/1072-5245.14.2.121

Xie, X., Wang, Y., Wang, P., Zhao, F., & Lei, L. (2018). Basic psychological needs satisfaction and fear of missing out: Friend support moderated the mediating effect of individual relative deprivation. Psychiatry Research, 268(1), 223-228. https://doi.org/10.1016/j.psychres.2018.07.025

Publicado

2023-10-27

Como Citar

Silva Louro, E., & Gabardo-Martins, L. M. D. (2023). A mediação do engajamento no trabalho nas relações de recursos com o job crafting. Ciencias Psicológicas, 17(2), e-2867. https://doi.org/10.22235/cp.v17i2.2867

Edição

Secção

ARTIGOS ORIGINAIS

Artigos Similares

<< < > >> 

Também poderá iniciar uma pesquisa avançada de similaridade para este artigo.