The mediation of work engagement in resource relations with job crafting
DOI:
https://doi.org/10.22235/cp.v17i2.2867Keywords:
Social Support at Work, The Fear of Missing Out at Work, Work Engagement, Job Crafting, JD-R ModelAbstract
The Work Demands and Resources Model advocates the existence of a positive relationship between resources and job crafting, and the mediation of work engagement. This study aimed to understand the relationship between social support at work (work resource) and the fear of missing out at work (emotional state) with the factor increasing job crafting resources, as well as the mediating role of work engagement. The sample consisted of 703 workers from different professions and of both sexes (90.6 % female). The results of the structural equation modeling showed that social support at work, fear of missing out at work, and work engagement were positively related to the job crafting resource increase factor. Work engagement partially mediated the positive relationship between social support at work and fear of missing out at work and the factor increasing job crafting resources. These results offer different theoretical and practical contributions to the field of organizational psychology, allowing for advances in knowledge about the nomological network of relationships between social support at work and fear of being disconnected with job crafting, with engagement as a mediator.
Downloads
References
Aldrin, N., & Merdiaty, N. (2019). Effect of job crafting on work engagement with mindfulness as a mediator. Cogent Psychology, 6(1), 1684421. https://doi.org/10.1080/23311908.2019.1684421
Ananthram, S., Xerri, M. J., Teo, S. T. T., & Connell, J. (2018). High-performance work systems and employee outcomes in Indian call centres: A mediation approach. Personnel Review, 47(4), 931-950. https://doi.org/10.1108/pr-09-2016-0239
Audenaert, M., George, B., Bauwens, R., Decuypere, A., Descamps, A., Muylaert, J., Ma, R., & Decramer, A. (2020). Empowering leadership, social support and job crafting in public organizations: A multilevel study. Public Personnel Management, 49(3), 367-392. https://doi.org/10.1177/0091026019873681
Baard, S. K., Rench, T. A., & Kozlowski, S. W. J. (2014). Performance Adaptation: A theoretical integration and review. Journal of Management, 40(1), 48-99. https://doi.org/10.1177/0149206313488210
Bakker, A. B. (2011). An evidence-based model of work engagement. Current Directions in Psychological Science, 20(4), 265-269. https://doi.org/10.1177/0963721411414534
Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309-328. https://doi.org/10.1108/02683940710733115
Bakker, A. B., & Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273-285. https://doi.org/10.1037/ocp0000056
Bakker, A. B., & Demerouti, E. (2018). Multiple levels in job demands-resources theory: Implications for employee well-being and performance. Em E. Diener, S. Oishi, & L. Tay (Eds.), Handbook of well-being (pp. 1-13). DEF Publishers. https://doi.org/nobascholar.com
Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. (2014). Burnout and work engagement: The JD–R approach. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 389-411. https://doi.org/10.1146/annurev-orgpsych-031413-091235
Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. (2023). Job Demands-Resources Theory: Ten Years Later. Annual Review of Organizational Psychology and Organizational Behavior, 10, 25-53. https://doi.org/10.1146/annurev-orgpsych-120920-053933
Bakker, A. B., Demerouti, E., & Verbeke, W. (2004). Using the job demands-resources model to predict burnout and performance. Human Resource Management, 43(1), 83-104. https://doi.org/10.1002/hrm.20004
Beyens I., Frison E., & Eggermont S. (2016). I don’t want to miss a thing: Adolescents’ fear of missing out and its relationship to adolescents’ social needs, Facebook use, and Facebook related stress. Computers in Human Behavior, 64(1), 1-8. https://doi.org/10.1016/j.chb.2016.05.083
Boyd, C. M., Bakker, A. B., Pignata, S., Winefield, A. H., Gillespie, N., & Stough, C. (2011). A longitudinal test of the job demands‐resources model among Australian university academics. Applied Psychology: An International Review, 60(1), 112-140. https://doi.org/10.1111/j.1464-0597.2010.00429.x
Budnick, C. J., Rogers, A. P., & Barber, L. K. (2020). The fear of missing out at work: Examining costs and benefits to employee health and motivation. Computers in Human Behavior, 104, 106161. https://doi.org/10.1016/j.chb.2019.106161
Byrne, B. (2012). Structural equation modeling with Mplus, basic concepts, applications and programming. Taylor & Francis Group.
Campaner, A., Heywood, J. S., & Jirjahn, U. (2022). Flexible work organization and employer provided training: Evidence from German linked employer‐employee data. Kyklos, 75(1), 3-29. https://doi.org/10.1111/kykl.12283
Chai, H., Niu, G., Chu, X., Wei, Q., Song, Y., & Sun, X. (2018). Fear of missing out: What have I missed again? Advances in Psychological Science, 26(3), 527-537. https://doi.org/10.3724/SP.J.1042.2018.00527
Chang, P. C., Rui, H., & Wu, T. (2021). Job autonomy and career commitment: A moderated mediation model of job crafting and sense of calling. SAGE Open, 11(1), 215824402110041. https://doi.org/10.1177/21582440211004167
Chen, C., Feng, J., Liu, X. and Yao, J. (2021). Leader humility, team job crafting and team creativity: The moderating role of leader–leader exchange. Human Resource Management Journal, 31(1), 326-340. https://doi.org/10.1111/1748-8583.12306
Chen, C.-Y. (2019). Does work engagement mediate the influence of job resourcefulness on job crafting? An examination of frontline hotel employees. International Journal of Contemporary Hospitality Management, 31(4), 1684-1701. https://doi.org/10.1108/IJCHM-05-2018-0365
Chinelato, R. S. C., Tavares, S. M. O. M, Ferreira, M. C., & Valentini, F. (2020). Predictors of job crafting behaviors: A mediation analysis. Psicologia: Teoria e Pesquisa, 36. https://doi.org/10.1590/0102.3772e3654
Chinelato, R. S. d. C., Ferreira, M. C., & Valentini, F. (2015). Evidence of validity of the job crafting behaviors scale. Paidéia, 25(62), 325-332. https://doi.org/10.1590/1982-43272562201506
Collins, S. (2008). Statutory social workers: Stress, job satisfaction, coping, social support and individual differences. British Journal of Social Work, 38(6), 1173-1193. https://doi.org/doi:10.1093/bjsw/bcm047
Deci, E., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior. Springer.
Demerouti, E., & Bakker, A. B. (2011). The job demands–resources model: Challenges for future research. SA Journal of Industrial Psychology, 37(2). https://doi.org/10.4102/sajip.v37i2.974
Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499-512. https://doi.org/10.1037/0021-9010.86.3.499
DuPlessis, J. H., Ellinger, A. D., Nimon, K. F., & Kim, S. (2021) Examining the mediating effect of job crafting on the relationship between managerial coaching and job engagement among electricians in the U.S. skilled trades. Human Resource Development International, 24(5), 558-585. https://doi.org/10.1080/13678868.2021.1947696
Ferreira, M. C., Valentini, F., Damásio, B. F., Mourão, L., Porto, J. B., Chinelato, R. S. de C., Novaes, V. P., & Pereira, M. M. (2016). Evidências adicionais de validade da UWES-9 em amostras brasileiras. Estudos De Psicologia (Natal), 21(4), 435-445. https://doi.org/10.5935/1678-4669.20160042
Garg, N., Murphy, W., & Singh, P. (2021). Reverse mentoring, job crafting and work-outcomes: The mediating role of work engagement. Career Development International, 26(2), 290-308. https://doi.org/10.1108/CDI-09-2020-0233
Gupta, M., & Sharma, A. (2021). Fear of missing out: A brief overview of origin, theoretical underpinnings and relationship with mental health. World Journal of Clinical Cases, 9(19), 4881-4889. https://doi.org/10.12998/wjcc.v9.i19.4881
Hobfoll, S. E. (2001). The influence of culture, community, and the nested-self in the stress process: Advancing conservation of resources theory. Applied Psychology: an International Review, 50(3), 337-370. https://doi.org/10.1111/1464-0597.00062
Instituto Brasileiro de Geografia e Estatística. (2020). O IBGE apoiando o combate à COVID-19. https://covid19.ibge.gov.br/pnad-covid/trabalho.php
Kim, M., & Beehr, T. A. (2021). The role of organization-based self-esteem and job resources in promoting employees’ job crafting behaviors. The International Journal of Human Resource Management, 33(19). 3822-3849. https://doi.org/10.1080/09585192.2021.1934711
Lee, S.-H., Shin, Y., & Baek, S. I. (2017). The impact of job demands and resources on job crafting. Journal of Applied Business Research (JABR), 33(4), 827. https://doi.org/10.19030/jabr.v33i4.10003
Letona-Ibañez, O., Martinez-Rodriguez, S., Ortiz-Marques, N., Carrasco, M., & Amillano, A. (2021). Job crafting and work engagement: The mediating role of work meaning. International Journal of Environmental Research and Public Health, 18(10), 5383. https://doi.org/10.3390/ijerph18105383
Llorente-Alonso, M., & Topa, G. (2019). Individual crafting, collaborative crafting, and job satisfaction: The mediator role of engagement. Journal of Work and Organizational Psychology, 35(1), 217-226. https://doi.org/10.5093/jwop2019a23
Louro, E. S., Ferreira, M. C., Gabardo-Martins, L. M. D., Martins, L. F. (2022). Evidências de validade da Escala do Medo de Estar Desconectado do Trabalho em amostras brasileiras. Trends in Psychology, 1-17. https://doi.org/10.1007/s43076-022-00175-6
Nasurdin, A. M., Ling, T. C., & Khan, S. N. (2018). Linking social support, work engagement and job performance in nursing. International Journal of Business and Society, 19(2) 363-386.
Nguyen, H. M., Nguyen, C., Ngo, T. T., & Nguyen, L. V. (2019). The effects of job crafting on work engagement and work performance: A study of Vietnamese commercial banks. The Journal of Asian Finance, Economics and Business, 6(2), 189-201. https://doi.org/10.13106/JAFEB.2019.VOL6.NO2.189
Nursodiq, F., Andayani, T. R., & Supratiwi, M. (2020). When fear of missing out becomes a good thing. Advances in Social Science, Education and Humanities Research, 4477(International conference on community development (ICCD 2020), 254-259. https://doi.org/10.2991/assehr.k.201017.056
Oberst, U., Wegmann, E., Stodt, B., Brand, M., & Chamarro, A. (2017). Negative consequences from heavy social networking in adolescents: The mediating role of fear of missing out. Journal of Adolescence, 55(1), 51-60. https://doi.org/10.1016/j.adolescence.2016.12.008
Petrou, P., Demerouti, E., & Schaufeli, W. B. (2018). Crafting the change: The role of employee job crafting behaviors for successful organizational change. Journal of Management, 44(5), 1766-1792. https://doi.org/10.1177/0149206315624961
Petrou, P., Demerouti, E., Peeters, M. C. W., Schaufeli, W. B., & Hetland, J. (2012). Crafting a job on a daily basis: Contextual correlates and the link to work engagement. Journal of Organizational Behavior, 33(8), 1120-1141. https://doi.org/10.1002/job.1783
Pimenta de Devotto, R., Freitas, C. P. P. d., & Wechsler, S. M. (2022). Redesenho do trabalho de aproximação: Via de acesso ao engajamento no trabalho? Revista Psicologia Organizações e Trabalho, 22(1). https://doi.org/10.5935/rpot/2022.1.22542
Pimenta de Devotto, R., Machado, W. L., Vazquez, A. C. S., & Freitas, C. P. P. (2020). Work engagement and job crafting of Brazilian professionals. Revista Psicologia: Organizações e Trabalho, 20(1), 869-876. https://doi.org/10.17652/rpot/2020.1.16185
Podsakoff, P. M., MacKenzie, S. M., Lee, J., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903. https://doi.org/10.1037/0021-9010.88.5.879
Pradana, E., & Suhariadi, F. (2020). The effect of job crafting on innovative behavior through mediation work engagement. Airlangga Journal of Innovation Management, 1(1), 1-77. https://doi.org/10.20473/ajim.v1i1.19402
Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell, V. (2013). Motivational, emotional, and behavioral correlates of fear of missing out. Computers in Human Behavior, 29(4), 1841-1848. https://doi.org/10.1016/j.chb.2013.02.014
Riordan, B. C., Cody, L., Flett, J. A. M., Conner, T. S., Hunter, J., & Scarf, D. (2018). The development of a single item FoMO (Fear of Missing Out) scale. Current Psychology, 39(1), 1215-1220. https://doi.org/10.1007/s12144-018-9824-8
Robledo, E., Zappalà, S., & Topa, G. (2019). Job crafting as a mediator between work engagement and wellbeing outcomes: A time-lagged study. International Journal of Environmental Research and Public Health, 16(8), 1376. https://doi.org/10.3390/ijerph16081376
Rudolph, C.W., Katz, I. M., Lavigne, K. N. and Zacher, H. (2017). Job crafting: A meta-analysis of relationships with individual differences, job characteristics, and work outcomes. Journal of Vocational Behavior, 102(1), 112-138. https://doi.org/10.1016/j.jvb.2017.05.008
Salanova, M., & Schaufeli, W. B. (2008). A cross-national study of work engagement as a mediator between job resources and proactive behaviour. The International Journal of Human Resource Management, 19(1), 116-131. https://doi.org/10.1080/09585190701763982
Schaufeli W. B., & Taris T. W. (2014). A critical review of the job demands-resources model: Implications for improving work and health. Em G. F. Bauer & O. Hämmig (Eds.), Bridging Occupational, Organizational and Public Health: A Transdisciplinary Approach (pp. 43-68). Springer. https://doi.org/10.1007/978-94-007-5640-3_4
Schaufeli, W. B., & Bakker, A. B. (2003). UWES: Utrecht Work Engagement Scale: Test manual. Utrecht University, Department of Psychology. http://www.wilmarschaufeli.nl
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(1), 293-437. https://doi.org/10.1002/job.248
Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92. https://doi.org/10.1023/A:1015630930326
Shin, Y., Hur, W.-M., & Choi, W.-H. (2018). Coworker support as a double-edged sword: A moderated mediation model of job crafting, work engagement, and job performance. The International Journal of Human Resource Management, 31(11), 1417-1438. https://doi.org/10.1080/09585192.2017.1407352
Silva Junior, D. I. (2018). Engajamento no trabalho em professores brasileiros [Tese de Doutorado]. Universidade Salgado de Oliveira do Rio de Janeiro.
Siqueira, M. M. M., Martins, M. C. F., Orengo, V., & Souza, W. S. (2014). Engajamento no trabalho. Em M. M. M. Siqueira (Ed.), Novas Medidas do Comportamento Organizacional - Ferramentas de Diagnóstico e de Gestão (pp. 147-156). Artmed.
Tamayo, M. R., & Tróccoli, B. (2002). Exaustão emocional: Relações com a percepção de suporte organizacional e com as estratégias de coping no trabalho. Estudos de Psicologia, 7(1), 37-46. https://doi.org/10.1590/S1413-294X2002000100005
Tamayo, M. R., Pinheiro, F., Tróccoli, B., & Paz, M. G. T. (2000, 9-14 de julio). Construção e validação da escala de suporte organizacional percebido (ESOP). 52ª Reunião Anual da Sociedade Brasileira para o Progresso da Ciência, Brasília, DF, Brasil.
Tims, M., & Bakker, A. B. (2010). Job crafting: Towards a new model of individual job redesign. Journal of Industrial Psychology, 36(2), 1-9. https://doi.org/10.4102/sajip.v36i2.841
Tims, M., Bakker, A. B., & Derks, D. (2012). Development and validation of the job crafting scale. Journal of Vocational Behavior, 80(1), 173-186. https://doi.org/10.1016/j.jvb.2011.05.009
Tims, M., Bakker, A. B., & Derks, D. (2013). The impact of job crafting on job demands, job resources, and well-being. Journal of Occupational Health Psychology, 18(2), 230-240. https://doi.org/10.1037/a0032141
van den Heuvel, M., Demerouti, E., Bakker, A. B., Hetland, J., & Schaufeli, W. B. (2020). How do employees adapt to organizational change? The role of meaning-making and work engagement. The Spanish Journal of Psychology, 23(1), 1-16. https://doi.org/10.1017/SJP.2020.55
van Wingerden, J., Derks D., & Bakker A. B. (2017). The impact of personal resources and job crafting interventions on work engagement and performance. Human Resource Management, 56(1), 51-67. https://doi.org/10.1002/hrm.21758
Vogt, K., Hakanen, J. J., Brauchli, R., Jenny, G. J., & Bauer, G. F. (2016). The consequences of job crafting: A three-wave study. European Journal of Work and Organizational Psychology, 25(3), 353-362. https://doi.org/10.1080/1359432X.2015.1072170
Volpato, G. L. (2007). Bases teóricas para a redação científica. Saipta.
Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26(2), 179-201. https://doi.org/10.5465/AMR.2001.4378011
Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). The role of personal resources in the job demands-resources model. International Journal of Stress Management, 14(2), 121-141. https://doi.org/10.1037/1072-5245.14.2.121
Xie, X., Wang, Y., Wang, P., Zhao, F., & Lei, L. (2018). Basic psychological needs satisfaction and fear of missing out: Friend support moderated the mediating effect of individual relative deprivation. Psychiatry Research, 268(1), 223-228. https://doi.org/10.1016/j.psychres.2018.07.025
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Universidad Católica del Uruguay
This work is licensed under a Creative Commons Attribution 4.0 International License.