Feedback received and role performance: The mediating role of engagement and the moderating role of authentic living

Renata Silva de Carvalho Chinelato; Maria Cristina Ferreira; Felipe Valentini; Susana Maria de Oliveira e Mota Tavares

doi:10.22235/cp.v18i2.3258

Autores

Renata Silva de Carvalho Chinelato Universidade Federal de Santa Catarina https://orcid.org/0000-0002-4871-4139
Maria Cristina Ferreira Universidade Salgado de Oliveira https://orcid.org/0000-0003-0752-6710
Felipe Valentini University of San Francisco https://orcid.org/0000-0002-0198-0958
Susana Maria de Oliveira e Mota Tavares Iscte – University Institute of Lisbon https://orcid.org/0000-0003-0146-8433

DOI:

https://doi.org/10.22235/cp.v18i2.3258

Palavras-chave:

Engajamento no trabalho, Autenticidade individual no trabalho, Recursos pessoais, Feedback, Desempenho no trabalho

Resumo

O objetivo desta pesquisa foi identificar o papel moderador da vivência autêntica na relação do feedback recebido com o desempenho de papéis, mediado pelo engajamento no trabalho. Os dados foram obtidos a partir de uma amostra por conveniência de trabalhadores brasileiros provenientes de organizações públicas e privadas (N = 1.244). A interação significativa entre o feedback e a vivência autêntica permitiu compreender que os maiores efeitos do feedback sobre o desempenho acontecem em indivíduos com elevada vivência autêntica. Quando os indivíduos são mais autênticos, as informações que os mesmos recebem sobre o desempenho afetará mais fortemente o próprio processo motivacional no trabalho. Este estudo fornece evidências da relação positiva entre os recursos do trabalho e pessoais com o engajamento e o desempenho no trabalho, contribuindo, assim, para um aumento, por parte das organizações, do feedback recebido sobre o desempenho, bem como a criação de ambientes facilitadores de autenticidade.

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