Satisfação com o ensino online em universitários: Análise estrutural de uma escala
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https://doi.org/10.22235/cp.v17i2.3193Palavras-chave:
satisfação com ensino online, ensino superior, educação a distância, validade, confiabilidadeResumo
O objetivo deste estudo foi analisar a estrutura interna e a confiabilidade da Student Satisfaction Survey (SSS) em estudantes universitários peruanos. Participaram 458 estudantes (mulheres = 69,9 %; Midade = 27,76 anos; DPidade = 4,41 anos). O SSS foi estudado por meio de análise fatorial confirmatória (CFA) e modelação exploratória de equações estruturais (ESEM). Quanto aos resultados, o modelo original de cinco dimensões obteve índices de ajuste favoráveis com ESEM, mas as interações entre as dimensões aluno-professor e aluno-aluno se sobrepõem, por isso, foi analisado um modelo quatro dimensões que apresentou melhor evidência psicométrica. A confiabilidade das pontuações e de construto apresentaram magnitudes aceitáveis. Conclui-se que o SSS possui propriedades psicométricas adequadas.
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