Feedback received and role performance: The mediating role of engagement and the moderating role of authentic living

Renata Silva de Carvalho Chinelato; Maria Cristina Ferreira; Felipe Valentini; Susana Maria de Oliveira e Mota Tavares

doi:10.22235/cp.v18i2.3258

Autores/as

Renata Silva de Carvalho Chinelato Universidade Federal de Santa Catarina https://orcid.org/0000-0002-4871-4139
Maria Cristina Ferreira Universidade Salgado de Oliveira https://orcid.org/0000-0003-0752-6710
Felipe Valentini Universidade São Francisco https://orcid.org/0000-0002-0198-0958
Susana Maria de Oliveira e Mota Tavares Iscte – Instituto Universitário de Lisboa https://orcid.org/0000-0003-0146-8433

DOI:

https://doi.org/10.22235/cp.v18i2.3258

Palabras clave:

Autenticidad individual en el trabajo, Recursos personales, Desempeño laboral, compromiso laboral, retroalimentación

Resumen

El objetivo de esta investigación fue identificar el papel moderador de la experiencia auténtica en la relación entre la retroalimentación recibida y el desempeño de roles, mediada por el compromiso laboral. Los datos se obtuvieron de una muestra por conveniencia de trabajadores brasileños de organizaciones públicas y privadas (N = 1244). La interacción significativa entre la retroalimentación y la experiencia auténtica permitió comprender que los mayores efectos de la retroalimentación sobre el desempeño ocurren en individuos con alta experiencia auténtica. Cuando los individuos son más auténticos, la información que reciben sobre el desempeño afectará más fuertemente su propio proceso motivacional en el trabajo. Este estudio proporciona evidencia de la relación positiva entre el trabajo y los recursos personales con el compromiso y el desempeño en el trabajo, de esta forma contribuyen al aumento, por parte de las organizaciones, de la retroalimentación recibida sobre el desempeño, así como a la creación de entornos propicios de autenticidad.

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