La mediación del compromiso laboral en las relaciones de recursos con el job crafting

Autores/as

DOI:

https://doi.org/10.22235/cp.v17i2.2867

Palabras clave:

Apoyo social en el trabajo, Miedo a la desconexión del trabajo, Job Crafting, Modelo JD-R, compromiso laboral

Resumen

El modelo de Demandas y Recursos del Trabajo aboga por la existencia de una relación positiva entre los recursos y el job crafting, y la mediación del compromiso laboral. El presente trabajo tuvo como objetivo entender las relaciones del apoyo social en el trabajo (recurso laboral) y del miedo a estar desconectado del trabajo (estado emocional) con el factor de aumento de recursos del job crafting, además del rol mediador del compromiso laboral. La muestra consistió en 703 trabajadores de diversas profesiones y de ambos sexos (90.6 % mujeres). Los resultados en el modelado de ecuaciones estructurales demostraron que el apoyo social en el trabajo, el miedo a estar desconectado del trabajo y el compromiso laboral se relacionaron positivamente con el factor de aumento de recursos del job crafting. El compromiso laboral medió parcialmente la relación positiva del apoyo social en el trabajo y del miedo a estar desconectado del trabajo con el factor de aumento de recursos del job crafting. Tales resultados ofrecen diferentes contribuciones teóricas y prácticas para el área de la psicología organizacional y permitien avanzar en el conocimiento sobre la red nomológica de las relaciones del apoyo social en el trabajo y del miedo a estar desconectado con el job crafting, con el compromiso como mediador.

Descargas

Los datos de descargas todavía no están disponibles.

Citas

Aldrin, N., & Merdiaty, N. (2019). Effect of job crafting on work engagement with mindfulness as a mediator. Cogent Psychology, 6(1), 1684421. https://doi.org/10.1080/23311908.2019.1684421

Ananthram, S., Xerri, M. J., Teo, S. T. T., & Connell, J. (2018). High-performance work systems and employee outcomes in Indian call centres: A mediation approach. Personnel Review, 47(4), 931-950. https://doi.org/10.1108/pr-09-2016-0239

Audenaert, M., George, B., Bauwens, R., Decuypere, A., Descamps, A., Muylaert, J., Ma, R., & Decramer, A. (2020). Empowering leadership, social support and job crafting in public organizations: A multilevel study. Public Personnel Management, 49(3), 367-392. https://doi.org/10.1177/0091026019873681

Baard, S. K., Rench, T. A., & Kozlowski, S. W. J. (2014). Performance Adaptation: A theoretical integration and review. Journal of Management, 40(1), 48-99. https://doi.org/10.1177/0149206313488210

Bakker, A. B. (2011). An evidence-based model of work engagement. Current Directions in Psychological Science, 20(4), 265-269. https://doi.org/10.1177/0963721411414534

Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309-328. https://doi.org/10.1108/02683940710733115

Bakker, A. B., & Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273-285. https://doi.org/10.1037/ocp0000056

Bakker, A. B., & Demerouti, E. (2018). Multiple levels in job demands-resources theory: Implications for employee well-being and performance. Em E. Diener, S. Oishi, & L. Tay (Eds.), Handbook of well-being (pp. 1-13). DEF Publishers. https://doi.org/nobascholar.com

Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. (2014). Burnout and work engagement: The JD–R approach. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 389-411. https://doi.org/10.1146/annurev-orgpsych-031413-091235

Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. (2023). Job Demands-Resources Theory: Ten Years Later. Annual Review of Organizational Psychology and Organizational Behavior, 10, 25-53. https://doi.org/10.1146/annurev-orgpsych-120920-053933

Bakker, A. B., Demerouti, E., & Verbeke, W. (2004). Using the job demands-resources model to predict burnout and performance. Human Resource Management, 43(1), 83-104. https://doi.org/10.1002/hrm.20004

Beyens I., Frison E., & Eggermont S. (2016). I don’t want to miss a thing: Adolescents’ fear of missing out and its relationship to adolescents’ social needs, Facebook use, and Facebook related stress. Computers in Human Behavior, 64(1), 1-8. https://doi.org/10.1016/j.chb.2016.05.083

Boyd, C. M., Bakker, A. B., Pignata, S., Winefield, A. H., Gillespie, N., & Stough, C. (2011). A longitudinal test of the job demands‐resources model among Australian university academics. Applied Psychology: An International Review, 60(1), 112-140. https://doi.org/10.1111/j.1464-0597.2010.00429.x

Budnick, C. J., Rogers, A. P., & Barber, L. K. (2020). The fear of missing out at work: Examining costs and benefits to employee health and motivation. Computers in Human Behavior, 104, 106161. https://doi.org/10.1016/j.chb.2019.106161

Byrne, B. (2012). Structural equation modeling with Mplus, basic concepts, applications and programming. Taylor & Francis Group.

Campaner, A., Heywood, J. S., & Jirjahn, U. (2022). Flexible work organization and employer provided training: Evidence from German linked employer‐employee data. Kyklos, 75(1), 3-29. https://doi.org/10.1111/kykl.12283

Chai, H., Niu, G., Chu, X., Wei, Q., Song, Y., & Sun, X. (2018). Fear of missing out: What have I missed again? Advances in Psychological Science, 26(3), 527-537. https://doi.org/10.3724/SP.J.1042.2018.00527

Chang, P. C., Rui, H., & Wu, T. (2021). Job autonomy and career commitment: A moderated mediation model of job crafting and sense of calling. SAGE Open, 11(1), 215824402110041. https://doi.org/10.1177/21582440211004167

Chen, C., Feng, J., Liu, X. and Yao, J. (2021). Leader humility, team job crafting and team creativity: The moderating role of leader–leader exchange. Human Resource Management Journal, 31(1), 326-340. https://doi.org/10.1111/1748-8583.12306

Chen, C.-Y. (2019). Does work engagement mediate the influence of job resourcefulness on job crafting? An examination of frontline hotel employees. International Journal of Contemporary Hospitality Management, 31(4), 1684-1701. https://doi.org/10.1108/IJCHM-05-2018-0365

Chinelato, R. S. C., Tavares, S. M. O. M, Ferreira, M. C., & Valentini, F. (2020). Predictors of job crafting behaviors: A mediation analysis. Psicologia: Teoria e Pesquisa, 36. https://doi.org/10.1590/0102.3772e3654

Chinelato, R. S. d. C., Ferreira, M. C., & Valentini, F. (2015). Evidence of validity of the job crafting behaviors scale. Paidéia, 25(62), 325-332. https://doi.org/10.1590/1982-43272562201506

Collins, S. (2008). Statutory social workers: Stress, job satisfaction, coping, social support and individual differences. British Journal of Social Work, 38(6), 1173-1193. https://doi.org/doi:10.1093/bjsw/bcm047

Deci, E., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior. Springer.

Demerouti, E., & Bakker, A. B. (2011). The job demands–resources model: Challenges for future research. SA Journal of Industrial Psychology, 37(2). https://doi.org/10.4102/sajip.v37i2.974

Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499-512. https://doi.org/10.1037/0021-9010.86.3.499

DuPlessis, J. H., Ellinger, A. D., Nimon, K. F., & Kim, S. (2021) Examining the mediating effect of job crafting on the relationship between managerial coaching and job engagement among electricians in the U.S. skilled trades. Human Resource Development International, 24(5), 558-585. https://doi.org/10.1080/13678868.2021.1947696

Ferreira, M. C., Valentini, F., Damásio, B. F., Mourão, L., Porto, J. B., Chinelato, R. S. de C., Novaes, V. P., & Pereira, M. M. (2016). Evidências adicionais de validade da UWES-9 em amostras brasileiras. Estudos De Psicologia (Natal), 21(4), 435-445. https://doi.org/10.5935/1678-4669.20160042

Garg, N., Murphy, W., & Singh, P. (2021). Reverse mentoring, job crafting and work-outcomes: The mediating role of work engagement. Career Development International, 26(2), 290-308. https://doi.org/10.1108/CDI-09-2020-0233

Gupta, M., & Sharma, A. (2021). Fear of missing out: A brief overview of origin, theoretical underpinnings and relationship with mental health. World Journal of Clinical Cases, 9(19), 4881-4889. https://doi.org/10.12998/wjcc.v9.i19.4881

Hobfoll, S. E. (2001). The influence of culture, community, and the nested-self in the stress process: Advancing conservation of resources theory. Applied Psychology: an International Review, 50(3), 337-370. https://doi.org/10.1111/1464-0597.00062

Instituto Brasileiro de Geografia e Estatística. (2020). O IBGE apoiando o combate à COVID-19. https://covid19.ibge.gov.br/pnad-covid/trabalho.php

Kim, M., & Beehr, T. A. (2021). The role of organization-based self-esteem and job resources in promoting employees’ job crafting behaviors. The International Journal of Human Resource Management, 33(19). 3822-3849. https://doi.org/10.1080/09585192.2021.1934711

Lee, S.-H., Shin, Y., & Baek, S. I. (2017). The impact of job demands and resources on job crafting. Journal of Applied Business Research (JABR), 33(4), 827. https://doi.org/10.19030/jabr.v33i4.10003

Letona-Ibañez, O., Martinez-Rodriguez, S., Ortiz-Marques, N., Carrasco, M., & Amillano, A. (2021). Job crafting and work engagement: The mediating role of work meaning. International Journal of Environmental Research and Public Health, 18(10), 5383. https://doi.org/10.3390/ijerph18105383

Llorente-Alonso, M., & Topa, G. (2019). Individual crafting, collaborative crafting, and job satisfaction: The mediator role of engagement. Journal of Work and Organizational Psychology, 35(1), 217-226. https://doi.org/10.5093/jwop2019a23

Louro, E. S., Ferreira, M. C., Gabardo-Martins, L. M. D., Martins, L. F. (2022). Evidências de validade da Escala do Medo de Estar Desconectado do Trabalho em amostras brasileiras. Trends in Psychology, 1-17. https://doi.org/10.1007/s43076-022-00175-6

Nasurdin, A. M., Ling, T. C., & Khan, S. N. (2018). Linking social support, work engagement and job performance in nursing. International Journal of Business and Society, 19(2) 363-386.

Nguyen, H. M., Nguyen, C., Ngo, T. T., & Nguyen, L. V. (2019). The effects of job crafting on work engagement and work performance: A study of Vietnamese commercial banks. The Journal of Asian Finance, Economics and Business, 6(2), 189-201. https://doi.org/10.13106/JAFEB.2019.VOL6.NO2.189

Nursodiq, F., Andayani, T. R., & Supratiwi, M. (2020). When fear of missing out becomes a good thing. Advances in Social Science, Education and Humanities Research, 4477(International conference on community development (ICCD 2020), 254-259. https://doi.org/10.2991/assehr.k.201017.056

Oberst, U., Wegmann, E., Stodt, B., Brand, M., & Chamarro, A. (2017). Negative consequences from heavy social networking in adolescents: The mediating role of fear of missing out. Journal of Adolescence, 55(1), 51-60. https://doi.org/10.1016/j.adolescence.2016.12.008

Petrou, P., Demerouti, E., & Schaufeli, W. B. (2018). Crafting the change: The role of employee job crafting behaviors for successful organizational change. Journal of Management, 44(5), 1766-1792. https://doi.org/10.1177/0149206315624961

Petrou, P., Demerouti, E., Peeters, M. C. W., Schaufeli, W. B., & Hetland, J. (2012). Crafting a job on a daily basis: Contextual correlates and the link to work engagement. Journal of Organizational Behavior, 33(8), 1120-1141. https://doi.org/10.1002/job.1783

Pimenta de Devotto, R., Freitas, C. P. P. d., & Wechsler, S. M. (2022). Redesenho do trabalho de aproximação: Via de acesso ao engajamento no trabalho? Revista Psicologia Organizações e Trabalho, 22(1). https://doi.org/10.5935/rpot/2022.1.22542

Pimenta de Devotto, R., Machado, W. L., Vazquez, A. C. S., & Freitas, C. P. P. (2020). Work engagement and job crafting of Brazilian professionals. Revista Psicologia: Organizações e Trabalho, 20(1), 869-876. https://doi.org/10.17652/rpot/2020.1.16185

Podsakoff, P. M., MacKenzie, S. M., Lee, J., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903. https://doi.org/10.1037/0021-9010.88.5.879

Pradana, E., & Suhariadi, F. (2020). The effect of job crafting on innovative behavior through mediation work engagement. Airlangga Journal of Innovation Management, 1(1), 1-77. https://doi.org/10.20473/ajim.v1i1.19402

Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell, V. (2013). Motivational, emotional, and behavioral correlates of fear of missing out. Computers in Human Behavior, 29(4), 1841-1848. https://doi.org/10.1016/j.chb.2013.02.014

Riordan, B. C., Cody, L., Flett, J. A. M., Conner, T. S., Hunter, J., & Scarf, D. (2018). The development of a single item FoMO (Fear of Missing Out) scale. Current Psychology, 39(1), 1215-1220. https://doi.org/10.1007/s12144-018-9824-8

Robledo, E., Zappalà, S., & Topa, G. (2019). Job crafting as a mediator between work engagement and wellbeing outcomes: A time-lagged study. International Journal of Environmental Research and Public Health, 16(8), 1376. https://doi.org/10.3390/ijerph16081376

Rudolph, C.W., Katz, I. M., Lavigne, K. N. and Zacher, H. (2017). Job crafting: A meta-analysis of relationships with individual differences, job characteristics, and work outcomes. Journal of Vocational Behavior, 102(1), 112-138. https://doi.org/10.1016/j.jvb.2017.05.008

Salanova, M., & Schaufeli, W. B. (2008). A cross-national study of work engagement as a mediator between job resources and proactive behaviour. The International Journal of Human Resource Management, 19(1), 116-131. https://doi.org/10.1080/09585190701763982

Schaufeli W. B., & Taris T. W. (2014). A critical review of the job demands-resources model: Implications for improving work and health. Em G. F. Bauer & O. Hämmig (Eds.), Bridging Occupational, Organizational and Public Health: A Transdisciplinary Approach (pp. 43-68). Springer. https://doi.org/10.1007/978-94-007-5640-3_4

Schaufeli, W. B., & Bakker, A. B. (2003). UWES: Utrecht Work Engagement Scale: Test manual. Utrecht University, Department of Psychology. http://www.wilmarschaufeli.nl

Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(1), 293-437. https://doi.org/10.1002/job.248

Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92. https://doi.org/10.1023/A:1015630930326

Shin, Y., Hur, W.-M., & Choi, W.-H. (2018). Coworker support as a double-edged sword: A moderated mediation model of job crafting, work engagement, and job performance. The International Journal of Human Resource Management, 31(11), 1417-1438. https://doi.org/10.1080/09585192.2017.1407352

Silva Junior, D. I. (2018). Engajamento no trabalho em professores brasileiros [Tese de Doutorado]. Universidade Salgado de Oliveira do Rio de Janeiro.

Siqueira, M. M. M., Martins, M. C. F., Orengo, V., & Souza, W. S. (2014). Engajamento no trabalho. Em M. M. M. Siqueira (Ed.), Novas Medidas do Comportamento Organizacional - Ferramentas de Diagnóstico e de Gestão (pp. 147-156). Artmed.

Tamayo, M. R., & Tróccoli, B. (2002). Exaustão emocional: Relações com a percepção de suporte organizacional e com as estratégias de coping no trabalho. Estudos de Psicologia, 7(1), 37-46. https://doi.org/10.1590/S1413-294X2002000100005

Tamayo, M. R., Pinheiro, F., Tróccoli, B., & Paz, M. G. T. (2000, 9-14 de julio). Construção e validação da escala de suporte organizacional percebido (ESOP). 52ª Reunião Anual da Sociedade Brasileira para o Progresso da Ciência, Brasília, DF, Brasil.

Tims, M., & Bakker, A. B. (2010). Job crafting: Towards a new model of individual job redesign. Journal of Industrial Psychology, 36(2), 1-9. https://doi.org/10.4102/sajip.v36i2.841

Tims, M., Bakker, A. B., & Derks, D. (2012). Development and validation of the job crafting scale. Journal of Vocational Behavior, 80(1), 173-186. https://doi.org/10.1016/j.jvb.2011.05.009

Tims, M., Bakker, A. B., & Derks, D. (2013). The impact of job crafting on job demands, job resources, and well-being. Journal of Occupational Health Psychology, 18(2), 230-240. https://doi.org/10.1037/a0032141

van den Heuvel, M., Demerouti, E., Bakker, A. B., Hetland, J., & Schaufeli, W. B. (2020). How do employees adapt to organizational change? The role of meaning-making and work engagement. The Spanish Journal of Psychology, 23(1), 1-16. https://doi.org/10.1017/SJP.2020.55

van Wingerden, J., Derks D., & Bakker A. B. (2017). The impact of personal resources and job crafting interventions on work engagement and performance. Human Resource Management, 56(1), 51-67. https://doi.org/10.1002/hrm.21758

Vogt, K., Hakanen, J. J., Brauchli, R., Jenny, G. J., & Bauer, G. F. (2016). The consequences of job crafting: A three-wave study. European Journal of Work and Organizational Psychology, 25(3), 353-362. https://doi.org/10.1080/1359432X.2015.1072170

Volpato, G. L. (2007). Bases teóricas para a redação científica. Saipta.

Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26(2), 179-201. https://doi.org/10.5465/AMR.2001.4378011

Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). The role of personal resources in the job demands-resources model. International Journal of Stress Management, 14(2), 121-141. https://doi.org/10.1037/1072-5245.14.2.121

Xie, X., Wang, Y., Wang, P., Zhao, F., & Lei, L. (2018). Basic psychological needs satisfaction and fear of missing out: Friend support moderated the mediating effect of individual relative deprivation. Psychiatry Research, 268(1), 223-228. https://doi.org/10.1016/j.psychres.2018.07.025

Publicado

2023-10-27

Cómo citar

Silva Louro, E., & Gabardo-Martins, L. M. D. (2023). La mediación del compromiso laboral en las relaciones de recursos con el job crafting. Ciencias Psicológicas, 17(2), e-2867. https://doi.org/10.22235/cp.v17i2.2867

Número

Sección

ARTÍCULOS ORIGINALES

Artículos más leídos del mismo autor/a