Beneficios, desafíos y estrategias en la implementación del cuidado humanizado de enfermería en hospitalización: revisión narrativa

Josefina Rosalmery Méndez Toledo

doi:10.22235/ech.v14i1.4309

Authors

Josefina Rosalmery Méndez Toledo National University of Trujillo https://orcid.org/0000-0002-7509-5302

DOI:

https://doi.org/10.22235/ech.v14i1.4309

Keywords:

nursing care, humanization of assistance, hospitalization, health care

Abstract

Introduction: Humanized care implies a deep and meaningful connection between the nursing professional and the patient, beyond technical medical care. Objective: To conduct a narrative review on the key aspects in the implementation of humanized nursing care in hospitalization services. Methodology: A literature review in the Scopus, PubMed, and SciELO databases was conducted in September 2024. Systematic and non-systematic reviews in Spanish and English from the last 5 years were included. Results: Four relevant aspects were found, which were categorized into: principles, benefits, challenges and strategies in the implementation of humanized nursing care. Conclusions: Humanized nursing care is key to improving the quality of care and the patient experience, promoting empathy and effective communication, which results in greater satisfaction and better clinical outcomes. However, it faces barriers such as staff shortages, organizational barriers, work overload and lack of continuous training, especially in socio-emotional skills. Strategies to overcome these challenges include the application of technologies, strong leadership, institutional support, continuous training, and establishing strategic alliances that ensure a sustainable approach to hospitalization services.

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