Psico Bot: a robot for psychological assessment of children and adolescents

Eduardo dos Santos de Lima; Silvana Alba Scortegagna; Ana Carolina Bertoletti de Marchi

doi:10.22235/cp.v18i2.3428

Autores/as

Eduardo dos Santos de Lima Universidade de Passo Fundo https://orcid.org/0000-0002-8816-6616
Silvana Alba Scortegagna Universidade de Passo Fundo https://orcid.org/0000-0002-5100-6459
Ana Carolina Bertoletti de Marchi Universidade de Passo Fundo https://orcid.org/0000-0002-7704-3119

DOI:

https://doi.org/10.22235/cp.v18i2.3428

Palabras clave:

salud mental, tecnologías de la información, mhealth, evaluación psicológica

Resumen

Los chatbots pueden utilizar interacciones rápidas y, a veces especializadas, en diferentes situaciones, lo que los convierte en una opción en la elección de herramientas para recopilar información. En la evaluación psicológica de niños y adolescentes pueden actuar como fuentes complementarias y ayudar a describir, calificar y medir las características psicológicas y de comportamiento en sus diversas formas de expresión en diferentes contextos. Este estudio tuvo como objetivo presentar Psico Bot, un chatbot desarrollado para evaluar síntomas de ansiedad y depresión en niños y adolescentes. Compuesto por 20 preguntas que mapean síntomas físicos y psicológicos de los constructos seleccionados, fue desarrollado mediante el lenguaje natural Dialogflow para su uso en la plataforma de conversación Google Assistant. El diseño de Psico Bot se basa en una representación neutra, sin género ni edad determinados, lo que facilita la rápida identificación por parte del usuario. A partir del uso de evaluaciones multimétodo, Psico Bot puede ofrecer información relevante sobre la salud mental de niños y adolescentes utilizando un lenguaje y dispositivos de fácil comprensión y manejo para esta población. Para el evaluador, la herramienta ofrece una respuesta rápida e información específica sobre cada constructo, lo que permite intervenciones más eficaces en los elementos de mayor necesidad.

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